Thank you, for nothing, Lycos and Strato

Well, SeatChoice is off-line and likely to stay that way for 24 hours … when Lycos announced that they were closing down we tried to transfer the domains away but had no confidence anything was happening … so we asked for SeatChoice to take the quick-easy transfer t their prefered transfer partner Strato … a kind-of  “you push the button we do the rest” …

Last night, the domain was transferred … but the info about our external nameservers was not … so we switched to a strato holding page … great. Anyway, logged into strato and quickly put a redirect in place .. then discovered I could not change nameservers … so I decided to set up the dns info at Strato and live with that … the moment I put it in place though the redirect was turned off and replaced witha 410 error “The requested resource is no longer available on this server and there is no forwarding address. Please remove all references to this resource.” The WORST possible error as it can remove you from search engines …

So I phoned support … only to receive someone who really knew nothing at all about namservers or dns and basically said he’d pass it on to secondary support who’d be in tomorrow

And so we are down .. I can only hope that the DNS changes kick in overnight … what a fiasco.

I should have stuck with the long and hard way and not attempted the quick and easy one …